Terms of Engagement

1. Scope

These terms apply to all services provided by Meliora to clients. Each engagement is governed by a separate proposal or statement of work that defines the specific deliverables, timeline, and fee for that project. In the event of conflict, the specific engagement document takes precedence.

2. Engagements and payment

Meliora offers project-based, hourly, and retainer engagements. Payment terms are agreed in advance and set out in the proposal. For project work, a deposit is typically required before work begins.

Invoices are payable within 14 days of issue unless otherwise agreed. Late payments may incur interest at a reasonable rate.

3. Intellectual property

On receipt of full payment, all deliverables produced by Meliora for a client engagement are assigned to the client. Meliora retains the right to use the work in its portfolio unless otherwise agreed in writing.

4. Confidentiality

Both parties agree to keep confidential any non-public information shared in the course of an engagement. This obligation survives the termination of the engagement.

5. Limitation of liability

Meliora's liability for any claim arising from an engagement is limited to the fees paid for that engagement. We are not liable for indirect, consequential, or lost profit damages.

6. Termination

Either party may terminate an engagement with reasonable written notice. The client is responsible for fees for work completed up to the point of termination. Meliora will provide a handover of all work in progress on termination.

7. Governing law

These terms are governed by applicable law. Any disputes will be resolved by negotiation in the first instance. Contact us at hello@meliora.io with any questions.